Quality Support

Job Purpose

The Quality Support will assist the day-to-day activities of the Quality Department e.g. work with colleagues across the organization in meeting their needs and expectations without delay; report quality non-compliance and recommend improvement; assist in creating and updating quality documented information; prepare/monitor/update/conduct internal audit.

Job Description

  • Assist with the audit preparation and monitoring of audit completion (internal auditors and auditee (department to be audited);
  • Assist in the documentation of audit findings, if needed;
  • Responsible for updating internal forms, table of organization, process flow, dept. KPI, and others;
  • Prepare PowerPoint presentation;
  • Collaborate with reporting superior to ensure that queries/requests from other departments are attended promptly;
  • Contribute to the quality improvement plans and support the team in the management of the quality management system across the organization;
  • Protect the quality documents and ensure information beyond control is immediately communicated to the reporting superior;
  • Support improvement programs as directed by the superior;
  • Coordinate with inter departments on the schedule of quality training;
  • Prepare minutes of the meeting;
  • Work offsite if required to do a specific job as per instruction of the reporting superior;
  • Conduct internal audit based on superior instruction;

Job Dimensions

Core Competencies:

  • Flexible
  • Analytical thinking
  • Good communication in oral and written
  • Results oriented
  • Thoroughness
  • Ethics

Values and Virtues:

  • Can adapt to change
  • Responsible
  • Hard working
  • Diplomatic
  • Smart
  • Respectful

Qualifications

Education:

  • Graduate of a Bachelor’s Degree preferably Computer Science, Information Technology, Communication

Training/ Seminars:

  • ISO seminars like awareness on ISO 9001
  • Internal Quality Audit
  • Process improvement

Company Benefits

  • Competitive Salary.
  • Health Insurance Plan or HMO.
  • Group Accident Insurance.
  • Yearly Performance Increase.
  • Promotional/Merit Incentives.
  • Company Phone with Mobile Data.
  • Internal and External Training.
  • Shuttle Services.

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