Customer Service Representative

Responsible for the preparation and arrangement of client billings for dispatch, including requesting shipping charges and verifying the completeness and accuracy of supporting documents. Handles and processes billing transactions for Visayas and Mindanao shipments, ensuring timely and accurate submission of billing documents to clients.

●Prepares, organizes, and ensures the completeness of billing documents before dispatching them to clients. Ensures that billings are properly arranged and released within the required timeframe.
●Coordinates and requests the necessary shipping charges and related information to ensure that the correct charges are reflected in the billing documents.
●Reviews and verifies supporting documents for completeness, accuracy, and consistency before processing the billing. Ensures that required documents are properly attached and any discrepancies are addressed promptly.
●Handles the preparation and processing of billing transactions for shipments bound for Visayas and Mindanao. Ensures that billing details are accurate and properly coordinated for timely submission and dispatch to clients.

Core Competencies:
●Strong phone contact handling skills and active listening
●Proven customer support experience
●Excellent communication and presentation skills
●Customer orientation and ability to adapt/respond to different types of characters
●Ability to multi-task, prioritize and manage time effectively

Degree / Course:
●College Graduate of BS in Customs Administration or BS in Marketing or related course

Experience:
● Newly Graduate or with experience in Sales, Customer Service or Marketing

● Competitive Salary
● Health Insurance Plan or HMO
● Group Accident Insurance
● Yearly Performance Increase
● Promotional/Merit Incentives
● Company Phone with Mobile Data
● Internal and External Training
● Shuttle Service