Quality Assurance Supervisor

Oversees quality assurance activities, monitors compliance with Good Warehousing Practices (GWP), Good Manufacturing Practices (GMP) where applicable, HACCP, and company procedures, while maintaining product integrity throughout storage and distribution.

● Supervise the daily quality assurance operations of the cold storage warehouse.
● Ensure compliance with food safety standards, HACCP, GMP, GWP, SSOP, and applicable regulatory requirements.
● Verifies monitoring of storage temperatures, humidity levels, and cold chain integrity.
● Conduct receiving inspections to verify product quality, labeling, packaging, expiration dates, and documentation.
● Perform routine warehouse inspections to ensure sanitation, housekeeping, and pest control compliance.
● Investigate customer complaints, product quality issues, and non-conformances, and implement corrective and preventive actions (CAPA).
● Prepare Root Cause Analysis (RCA) reports for quality incidents.
● Ensure proper product segregation for damaged, expired, rejected, returned, or hold items.
● Maintain QA records, inspection reports, temperature logs, and compliance documentation.
● Monitor inventory quality status and coordinate with Operations and Inventory teams regarding quality-related concerns.
● Maintain QA records, inspection reports, temperature logs, and audit documentation.
● Conduct internal audits and support customer, regulatory, and third-party audits.

Core Competencies:
● Implementation of HACCP, GMP, GWP, SSOP, and food safety standards.
● Cold chain management.
Values and Virtues:
● Integrity and accountability
● Strong organizational skills

Education:
● Bachelor’s degree in Food Technology, Food Science, Microbiology, Biology, Chemistry, Industrial Engineering, or a related field.
Experience :
● At least 2–3 years of supervisory experience in a warehouse or food industry.
● Knowledge of HACCP, GMP, GWP, ISO 22000, Food Safety Management Systems, and other food safety regulations and quality management systems.

● Competitive Salary
● Health Insurance Plan or HMO
● Group Accident Insurance
● Yearly Performance Increase
● Promotional/Merit Incentives
● Company Phone with Mobile Data (optional)
● Internal and External Training