Management System Supervisor

The Management System Supervisor will assist the Quality Manager in achieving/maintaining ISO certification across organizations. He/she will support the development and application of company quality improvement programs and best practices. Will also be conducting internal quality audits and co-lead the audit team as well.

• Assist with the development/update and implementation of risk management of the company.
• Coordinate documentation of customer complaints and check corrective action plans.
• Create procedures/work instructions/quality plans/process flows/forms and other related information.
• Assist in facilitating all inductions and orientation training regarding quality.
• Collaborate with the reporting manager on the development of KPI’ s across the organization.
• Assist Quality Manager in preparation of audit notice and coordinate approval; communicate to the concerned auditors and department heads.
• Review audit reports submitted by the auditor and assist in finalizing it.

Core Competencies:

• Excellent communication both oral and written
• Flexible and customer oriented
• Can influence others
• Leadership skills

Values and Virtues:

• Independent and smart
• Result driven and dependable
• Hardworking
• Patient
• Diplomatic

Specific Attributes:

• Demonstrated leadership capabilities
• Ability to effectively establish and maintain working relationships with peers at all levels of the organization.
• Excellent interpersonal communication
• Ability to properly plan and execute action plans

Education:

• Graduate of Bachelor course in Business/Marketing/Industrial Engineering

Experience:

• At least a year of working experience as an MS (Quality) Supervisor preferably in a Freight Forwarding/Brokerage/Distribution company. Experience working with external auditors.

Training/ Seminars:

• ISO 9001:2015 Awareness; Internal Quality Audit; Risk Based Thinking; Root Cause Analysis; Effective Audit Report writing; and other ISO Training.

• Competitive Salary.
• Health Insurance Plan or HMO.
• Group Accident Insurance.
• Yearly Performance Increase.
• Promotional/Merit Incentives.
• Company Phone with Mobile Data.
• Internal and External Training.
• Shuttle Services.