Quality Support
Job Purpose
The Quality Support will assist the day-to-day activities of the Quality Department e.g. work with colleagues across the organization in meeting their needs and expectations without delay; report quality non-compliance and recommend improvement; assist in creating and updating quality documented information; prepare/monitor/update/conduct internal audit.
Job Description
- Assist with the audit preparation and monitoring of audit completion (internal auditors and auditee (department to be audited);
- Assist in the documentation of audit findings, if needed;
- Responsible for updating internal forms, table of organization, process flow, dept. KPI, and others;
- Prepare PowerPoint presentation;
- Collaborate with reporting superior to ensure that queries/requests from other departments are attended promptly;
- Contribute to the quality improvement plans and support the team in the management of the quality management system across the organization;
- Protect the quality documents and ensure information beyond control is immediately communicated to the reporting superior;
- Support improvement programs as directed by the superior;
- Coordinate with inter departments on the schedule of quality training;
- Prepare minutes of the meeting;
- Work offsite if required to do a specific job as per instruction of the reporting superior;
- Conduct internal audit based on superior instruction;
Job Dimensions
Core Competencies:
- Flexible
- Analytical thinking
- Good communication in oral and written
- Results oriented
- Thoroughness
- Ethics
Values and Virtues:
- Can adapt to change
- Responsible
- Hard working
- Diplomatic
- Smart
- Respectful
Qualifications
Education:
- Graduate of a Bachelor’s Degree preferably Computer Science, Information Technology, Communication
Training/ Seminars:
- ISO seminars like awareness on ISO 9001
- Internal Quality Audit
- Process improvement
Company Benefits
- Competitive Salary.
- Health Insurance Plan or HMO.
- Group Accident Insurance.
- Yearly Performance Increase.
- Promotional/Merit Incentives.
- Company Phone with Mobile Data.
- Internal and External Training.
- Shuttle Services.
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